1. Do you ship internationally?

Yes! We ship worldwide including the US, UK, Canada, Germany, France, Australia, and UAE.

2. How long does delivery take?

• US, UK, Canada, Germany, France, Australia: 6–12 business days

• UAE: 6–10 business days

• Other International Locations: 8–15 business days
  (Please note: Delivery times are estimates and may vary due to customs delays or courier issues.)

3. How can I track my order?

Once your order is shipped, you will receive a tracking number by email.
You can also use our Track Your Order page to check the status of your shipment.

4. What payment methods do you accept?

We accept PayPal, Visa, MasterCard, American Express, and major credit/debit cards.
All payments are 100% secure with SSL encryption.

5. Can I cancel or change my order?

Orders can be cancelled or updated within 12 hours of purchase. After processing begins, we may not be able to make changes.

6. What is your return & refund policy?

• Defective/Damaged/Incorrect items: Eligible for return within 7 days of delivery.

• Change of mind: May be eligible for store credit.
  👉 For more details, please visit our Refund Policy page.

7. Do I need to pay customs duties or taxes?

Depending on your country, local customs duties/VAT may apply. These charges are the customer’s responsibility.

8. How do I contact DropZora support?

📧 Email: support@dropzora.com
📞 Phone/WhatsApp: +91-7989914131